Call Center Agent May Babala sa Kapwa Empleyado Tungkol sa Sistema ng BPO Companies

           
The Business Process Outsourcing or BPO industry is one of the fastest growing and successful industries in the country. This industry has provided not just thousands, but millions of jobs to many Filipinos. However, due to the hours required to report at work, most of these employees have suffered illnesses and the hours they spent at night answering calls have already took a toll on their health.

This call center agent named Lie Del Rosario decided to quit her job after 8 long years career in the BPO world for the job has caused her to have a chronic kidney disease or commonly known as kidney failure.


Facebook page “Buhay Call Center Agent” recently shared this story of Del Rosario. The call center agent started her story by thanking the BPO industry for giving her wonderful memories and lessons in life. She gave a piece of advice to her fellow agents to minimize drinking carbonated drinks like soda, coffee, and energy drink which they normally rely on especially during night shift duties.

Del Rosario also encouraged supervisors and team leader to be lenient on the agents especially if they need to go for a quick pee-break. For those who are not aware, most BPO companies have stricter rules when it comes to time that even a simple bio-break or a minute or 2 to release call of nature is being prohibited.


Kapag naiihi kayo, wag nyo pigilan…. TL, MANAGERS, WORK FORCE, payagan nyo mga agents ninyo mag bio break. If may masakit sa kanila…. Advice them to visit a doctor, Iavoid nyo sabihin na” inumin mo itong gamot na ito dahil effective ito sa akin….

Yup, i was diagnosed with Ckd. Sabi ng mga doctor ko, isa sa mga prone sa ganito ay mga call center agents…. Dahil sa lifestyle naten…. Sa iniinom na mga gamot , sa pagwawalang bahala sa masakit sa atin before na hindi nalunasan (puro pain killers lang )

The former call center agent also said that although BPO employees are enjoying the benefits of having a health card, one is still not protected from any kind of disease that BPO lifestyle has to offer.

The Facebook page went on and encourages all call center employees to work hard but take care of one’s self harder.

Read her original post:


After 8 yrs sa call center, Officially iiwan ko na ang Bpo world. Salamat sa maraming masasayang ala-ala at lesson na natutunan. 
Sa mga tropa ko dyan..... 
Warning sana... Iwas na sa softdrinks,kape, alak, cobra and kung ano anong mga supplements.
Kapag naiihi kayo, wag nyo pigilan.... TL, MANAGERS, WORK FORCE, payagan nyo mga agents ninyo mag bio break. If may masakit sa kanila.... Advice them to visit a doctor, Iavoid nyo sabihin na" inumin mo itong gamot na ito dahil effective ito sa akin.... "If you see ur agents medyo masipag, alagaan mo din.
Tl, wag masyadong sugapa sa attendance.... Hindi lang "tabletang gamot" ang nakaka gamot sa sakit.
Yup, i was diagnosed with Ckd. Sabi ng mga doctor ko, isa sa mga prone sa ganito ay mga call center agents.... Dahil sa lifesytle naten.... Sa iniinom na mga gamot , sa pagwawalang bahala sa masakit sa atin before na hindi nalunasan (puro pain killers lang )
     
Uu pards nung ako din, sabi ko " may healthcard naman" ,
Yes mars, nasabi ko din yung " lahat naman tayo mamatay" ...,
Pero beshie, iba pala talaga pag nandun ka na sa situation....
Last Wed lang ako nadiagnosed. Akala ko simpleng ubo at sakit sa likod lang eh....
Ayun lang.... Basta mga peepz ingatan ang health lalo na ito talaga puhunan natin 😉
Ito lang pinagpapasalamat ko.... dahil CCA agent ako, malakas loob ko at hindi ako basta basta sumusuko....
edited:
CKD - meaning chronic kidney disease /kidney failure / nag shrink or lumiliit yung kidney ko.
Credits to Lei Del Rosario
Get well soon from your BCCA Family ❤️
Such a brave girl. Thanks for sharing this. Kaya sa lahat ng Call Center Agent maging aware at alagaan po natin mga sarili natin. 😊 Di po to pananakot or for discouragement. Wala naman mali sa pagiging call center agent. Paalala lang po to na kailangan alagaan natin mga sarili natin dahil puhunan din natin to 😊 #DakilangAhente #bayaningpuyat -Admin Vanezza



Kaya sa lahat ng Call Center Agent maging aware at alagaan po natin mga sarili natin.  Di po to pananakot or for discouragement. Wala naman mali sa pagiging call center agent. Paalala lang po to na kailangan alagaan natin mga sarili natin dahil puhunan din natin to  #DakilangAhente #bayaningpuyat
source:facebook 

THIS BLOG claims no credit for any images posted on this site unless otherwise noted. Images on this blog are copyright to its respectful owners. Photos used are for illustration purposes only. We do not own the photos and no copyright infringement is intended If there is an image appearing on this blog that belongs to you and does not wish for it appears on this site, please E-mail with a link to said image and it will be promptly removed